Privacy policy
Last Updated: July 28, 2026
This Privacy Policy describes how Onamsa (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our website (the “Site”), or when you otherwise interact with our services.
By using our Site, you agree to the collection and use of information as described in this Privacy Policy.
Personal Information We Collect
We collect personal information that is necessary to operate our store, process orders, provide customer support, and improve our services.
The personal information we may collect includes:
Contact Information:
Name, billing address, shipping address, email address, and phone number.
Order Information:
Products purchased, order number, order history, shipping details, billing details, and transaction records.
Payment Information:
Payments are processed securely through third-party payment providers available at checkout.
Onamsa does not store your full credit or debit card details on our own servers.
Account Information (If Applicable):
If you create an account on our Site, we may collect account details such as login information, saved addresses, order history, and account preferences.
Device and Usage Information:
We may collect certain information automatically when you visit our Site, including IP address, browser type, device type, time zone, pages visited, referral source, and interactions with our Site through cookies and similar technologies.
Customer Support Information:
Information you provide when contacting us, including messages, order questions, return requests, or other support-related details.
How We Use Your Information
We use your personal information for the following purposes:
Order Processing:
To process payments, confirm orders, arrange shipping, provide tracking information, and complete your purchase.
Customer Support:
To respond to questions, return requests, refund requests, order issues, and other customer service needs.
Communication:
To send order confirmations, shipping updates, policy updates, and service-related messages.
Marketing (If You Choose to Subscribe):
To send promotional emails, product updates, or special offers. You may unsubscribe from marketing emails at any time.
Security and Fraud Prevention:
To detect, investigate, and help prevent fraudulent, unauthorized, or illegal activity.
Website Improvement:
To understand how customers use our Site, improve website performance, improve product selection, and enhance the shopping experience.
Legal and Compliance Purposes:
To comply with applicable laws, regulations, tax requirements, accounting obligations, dispute resolution, and other legal responsibilities.
Sharing of Personal Information
We do not sell your personal information to third parties for monetary compensation.
We may share personal information with trusted service providers only when necessary to operate our business, provide services, process orders, or comply with legal obligations.
These third parties may include:
E-commerce Platform Providers:
Service providers that help operate our online store, such as Shopify.
Payment Providers:
Third-party payment processors that securely process payments at checkout.
Shipping, Logistics, and Fulfillment Partners:
Service providers that help prepare, ship, track, and deliver your orders.
Customer Support and Communication Providers:
Tools or service providers that help us respond to customer inquiries and provide order-related communications.
Analytics and Advertising Partners:
Service providers that help us understand website usage, measure advertising performance, and improve marketing activities where permitted by law.
Legal, Compliance, or Government Authorities:
When required to comply with applicable laws, regulations, legal processes, or enforce our policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to help our Site function properly, improve the shopping experience, analyze website performance, and support marketing or advertising activities where applicable.
Cookies may be used for:
Necessary Cookies:
To enable core website functions, including cart, checkout, security, and order processing.
Performance and Analytics Cookies:
To help us understand how visitors use our Site and improve website performance.
Marketing and Advertising Cookies:
To help deliver relevant ads, measure advertising performance, and improve marketing campaigns where permitted by law.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including cart or checkout features.
Do Not Sell or Share My Personal Information
We do not sell your personal information to third parties for monetary compensation.
Depending on your location, certain privacy laws may allow you to opt out of the “sale” or “sharing” of personal information, including certain data sharing for targeted advertising or analytics purposes.
If applicable, you may exercise this right by contacting us at hello@onamsa.com.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to legal or operational requirements.
Opt out of marketing communications.
Withdraw consent where processing is based on consent.
Request information about how your personal information is collected, used, or shared.
To exercise your privacy rights, please contact us at hello@onamsa.com.
We may need to verify your identity before processing certain privacy requests.
Marketing Communications
If you choose to subscribe to marketing communications, we may use your email address to send promotional messages, product updates, and special offers.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us at hello@onamsa.com.
Even if you unsubscribe from marketing communications, we may still send service-related messages, such as order confirmations, shipping updates, or customer support responses.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, fraud prevention, and dispute resolution.
When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information.
Our Site uses SSL encryption and secure technologies to help protect information during transmission. We also rely on secure third-party service providers for payment processing, order management, and other business operations.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.
Children’s Privacy
Our Site and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us at hello@onamsa.com so we can take appropriate steps to remove it.
International Data Transfers
Your personal information may be processed, stored, or transferred in countries outside your country or state of residence, including the United States.
We take reasonable steps to ensure that personal information is handled in accordance with this Privacy Policy and applicable privacy laws.
Third-Party Links
Our Site may contain links to third-party websites, services, or payment platforms.
We are not responsible for the privacy practices, policies, or content of third-party websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Business Name:
Onamsa
Website:
https://onamsa.com
Email:
hello@onamsa.com
Phone:
+1 516-898-4379
Address:
109 Robin Heights Rd
Elgin, SC 29045
United States
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)
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