Privacy policy

Last Updated: August 14, 2026

At Onamsa, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, browse our products, place an order, or contact our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

Business Information

Onamsa is an independently operated online store providing products through our official website.

Store Name: Onamsa

Website:
https://onamsa.com

Customer Support Email:
hello@onamsa.com

Customer Support Phone:
+1 516-898-4379

Business Address:
109 Robin Heights Rd
Elgin, SC 29045
United States

Information We Collect

We collect information necessary to process orders, provide customer support, improve our website, and operate our business.

The information we may collect includes:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order Information

  • Products purchased
  • Order number
  • Order history
  • Shipping details
  • Transaction information

Payment Information

Payments are securely processed through third-party payment providers available during checkout.

Onamsa does not store your complete credit or debit card information on our servers.

Customer Support Information

When you contact us, we may collect information related to your request, including messages, order questions, return requests, and other support communications.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Website interactions

This information helps us improve website performance and enhance your shopping experience.

How We Use Your Information

We may use your personal information for the following purposes:

Order Processing

To process payments, fulfill orders, arrange shipping, provide tracking updates, and complete your purchase.

Customer Support

To respond to questions, return requests, refund requests, and other customer service inquiries.

Website Improvement

To analyze website performance, improve products, and enhance the overall shopping experience.

Security and Fraud Prevention

To detect, prevent, and investigate fraudulent or unauthorized activities.

Communication

To send order confirmations, shipping updates, service notifications, and marketing communications when you choose to receive them.

Shopify and Third-Party Services

Our online store is powered by Shopify.

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Fulfillment partners
  • Customer support providers
  • Analytics providers
  • Advertising platforms

These service providers only use your information as necessary to provide services on our behalf.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember customer preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Measure advertising performance

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Advertising and Analytics

We may use third-party tools such as Google Analytics, Google Ads, Google Merchant Center, Pinterest, Meta, and similar services to understand website usage, measure advertising performance, and improve our marketing activities.

These services may collect information through cookies or similar technologies according to their own privacy policies.

Sharing of Personal Information

We do not sell your personal information.

We may share information only when necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Improve website performance
  • Prevent fraud
  • Comply with legal requirements

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes

When information is no longer required, we will securely delete or anonymize it where appropriate.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information.

Our website uses secure technologies, including SSL encryption and Shopify's secure infrastructure, to help protect customer information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: Onamsa

Website:
https://onamsa.com

Email:
hello@onamsa.com

Phone:
+1 516-898-4379

Business Address:
109 Robin Heights Rd
Elgin, SC 29045
United States

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)

Response Time:
We aim to respond to customer inquiries within 24–48 business hours.